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Frequently asked questions: principals

The questions a principal asks most: alerts, attendance, results, leave, who can see what, settings, the audit trail and the support desk.

General · Question · Last checked 2026-10-19

Short answers to the questions people in this role ask most. Each answer links to the full guide.

What needs my attention today?

Open Alerts and work through the open ones. See Alerts and the weekly digest.

How is attendance in each division this month?

See the monthly report. See Monthly attendance report for each division.

How do I publish results and print report cards?

See Publish results and print report cards.

Where do I approve a staff leave or a student leave?

See Apply for leave and approve leave for staff and Approve or reject a student's leave request for students.

Who can see what? How do I change a role?

See Roles: make and change custom roles. To give a new person a sign-in, see Give a staff member a sign-in and a role.

How do I change the working days, late fee or attendance mode?

See Institute settings: working days, attendance mode, late fee and more.

How do I set targets and alert limits?

See Dashboard settings: targets, limits, times and who gets alerts. Targets need a trustee resolution reference and the super admin.

Who changed this record, and when?

The audit trail shows it. See The audit trail: who changed what and when.

How do I answer a parent request in the support desk?

See The support desk: answer families and staff.

How do I start a new academic year?

See Start a new academic year and then Promote students to the next class.

Using SunRuby already? Press the ? button at the top of any screen for the guide to that screen.

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