Short answers to the questions people in this role ask most. Each answer links to the full guide.
How do I see tonight at a glance?
Open the hostel overview. See The hostel overview: tonight at a glance.
How do I take the night roll call?
Start it, mark the exceptions and close it. See Hostel night roll call.
A resident did not come back. What happens?
An urgent alert is raised. See Alerts and the weekly digest and Gate pass for hostel residents.
How do I approve a gate pass and mark a resident out?
See Gate pass for hostel residents. To let a guardian collect with a link, see Share the pass link with whoever collects the resident.
How do I give a bed to a resident?
See Hostel blocks, rooms and beds.
How do I set the weekly mess menu and mark meals?
See Hostel mess: weekly menu and meal attendance.
How do I log a visitor?
A tap is leaking. How do I record and follow up a complaint?
See Hostel complaints and incidents.
How do I note a resident who is sick?
Use the medical log. See Hostel medical log.
Can the parents be told when a resident is absent at roll call?
Yes, if the institution admin switches it on in Institute settings. See Institute settings: working days, attendance mode, late fee and more.