A pass moves in order: Requested, Parent approved, Warden approved, Out at gate, Returned. The resident can leave only after both approvals.
Make a request
- Open Hostel > Gate passes.
- Press New gate pass.
- Choose the resident. Choose the kind and write the destination.
- Set when they leave and when they will be back. The return time must be after the departure.
- Write a reason. Optionally add who will pick them up and their phone.
- Press Request pass.
A parent can also ask from their own page, in the Hostel tab.
Approve
- The parent approves first.
- The warden opens the pass and presses Approve (or Reject). Warden approval makes the pass usable and makes its shareable link.
At the gate
- Security opens Hostel > Gate passes, or presses Verify by token and types the token from the pass.
- A valid pass is Approved and inside its time window. It says "Not yet" until the leave time.
- Press Mark out at gate. If the institution uses a collection code, type the 4 digit code the pickup person received.
- When the resident comes back, press Mark returned.
A pass past its return time is shown as "Past the return time" and appears in the warden's list.
Cancel or stop a pass
Press Cancel pass. The warden can also stop the link of a pass that has not gone out.
Common questions
Mark out is refused.
The pass is not approved by both, it is outside its time window, the warden stopped it, or the collection code is wrong. After 5 wrong tries the warden must send a new code.