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The phone app for parents: fees, attendance, results and help

See fees, attendance, results, timetable, homework and notices for your child, pay a fee, save a receipt, and ask the school for help.

General · How to · Last checked 2026-10-19

Sign in first. See The phone app: install and sign in. If you have more than one child, a child picker at the top changes the child.

The tabs

  • Home. Today's picture: attendance, the next fee, a notice, today's timetable ("No classes today" on a holiday).
  • Attendance. Present, absent and late days with the percent. No data reads "No data", never 0%.
  • Fees. Bills, what is due, receipts.
  • Results. Published exam results and report card.
  • More. Timetable, homework, notices, leave request, ID card, hostel, scholarships, training, My privacy, Notifications, Settings and Help and support.

Fees and paying

  1. Open Fees. Each bill shows the amount, the due date and the status.
  2. If your school has online payment, press Pay Rs ... online or Pay this bill. Your phone browser opens the school's payment page. See Pay a school fee online.
  3. When you come back, pull down to refresh. The receipt appears.
  4. Without online payment you see Pay at the school office.
  5. Open a receipt and press Save as PDF. The first time you choose a folder (Download is suggested). After that Open hands the file to your PDF viewer.

A bill with nothing left shows the server's own words, not an error.

Timetable

More > Timetable shows your child's day and week. A period given to a substitute is marked "Changed today" if your school shows it. You never see the reason.

Notices

Notices show on Home and More > Notices. If you have two children in different classes, a notice for one class says "For Asha". Notice attachments can be saved with Save file.

Leave request

More > Leave lets you ask for a day off for your child. The class teacher decides.

Ask the school for help

  1. Open More > Help and support and press New request.
  2. Choose a category and your child, write a title and a message, and press Send.
  3. A notification Reply to your request arrives when the office answers. The list shows "New reply".
  4. You can add a file: a picture or PDF, up to 5 MB. Press Ask again when it is closed.

The office reads your message and sees which app version you have. They cannot see anything else on your phone.

Your privacy

More > My privacy holds notices, your choices for your child and requests. See My privacy.

Common questions

I see only one child.

Your sign-in number may be linked to one child. Ask the office to link the other.

Fees show "Pay at the school office".

Online payment is not on for your school.

Using SunRuby already? Press the ? button at the top of any screen for the guide to that screen.

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