ProductsMobile appsSolutionsServicesAboutBuying guideContactBook a free demo

Help Center

Send a notice or circular

Write a notice, choose who sees it, publish it and see who has read it.

Communication · How to · Last checked 2026-10-19

Write and publish

  1. Open Communication > Notices.
  2. Press New notice.
  3. Type the Title and the Message. Choose a Category.
  4. Choose who should see it under Audience: everyone, or only some groups.
  5. Optional: set Expires on, switch on Pin to the top, or choose Also send by a channel.
  6. Press Save draft to keep it private, or open the draft and press Publish now.

Drafts are visible only to staff. Published notices appear in the bell at the top for the audience.

See who has read it

Open the published notice. It shows the read percentage. Parents are never shown to each other.

Edit or delete

Open the notice to edit it. A draft can be deleted after you confirm.

Common questions

A teacher can write but not publish.

By default teachers can write a draft. The principal or the office publishes. Ask who manages roles if you need to change this.

Will it be sent by SMS or WhatsApp?

Only if you choose a channel under Also send by and your institution has the channel switched on under Communication > Delivery and Organisation > Channels. In test mode nothing goes to parents.

Using SunRuby already? Press the ? button at the top of any screen for the guide to that screen.

Back to the Help CenterCannot find it? Write to us