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Communication: what the menu does

Notices, messages, templates, delivery rules, the message log and the WhatsApp pages.

Communication · Overview · Last checked 2026-10-19

  • Notices: see Send a notice or circular.
  • Messages: messages between staff and families.
  • Templates: the wording of SMS, WhatsApp and in-app messages, in English, Marathi and Hindi.
  • Delivery: which message goes by which channel (SMS, WhatsApp, email, phone app).
  • Message log: every message sent or logged.
  • WhatsApp consent, WhatsApp templates, WhatsApp replies, Usage and cost: the WhatsApp channel.

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