See the dues
- Open Fees > Dues.
- Read the tiles: Total outstanding, Overdue and Students with dues.
- Use the Standard filter to narrow the list.
- Each row shows the guardian to call and the days overdue.
Collect from a row
Press Collect on the row. You go to the counter page for that student. See Collect a fee and issue a receipt.
Send a reminder
- For one student, press Send reminder on the row.
- For many, open Fees > Invoices, filter by status Overdue, then press Remind everyone in this list.
A box first shows how many guardians will be messaged and how many cannot be reached. Press Cancel to send nothing. If test mode is on, messages go to the test address, not to parents.
Repeating a reminder at once is refused for a few days (the cooldown). Reminders follow the channels and switches under Communication > Delivery.
Common questions
The numbers on Dues differ from a student's profile.
They should match. If they do not, check that the same academic year is chosen in the year picker at the top.